Duty of Care Statement


The Southern Regional Education Board considers the health and safety of all who attend the 2021 Making Schools Work Conference at the Gaylord Opryland Resort & Convention Center — including our attendees, staff, partners and on-site service providers — as our top priority. We are committed to facilitating optimal health and sanitary conditions throughout our conference. Our Duty of Care is a living document that will continue to evolve and incorporate features that enhance the experience and safety of all who attend.

On-Site Health and Safety Practices

  • As a part of Marriott International’s family, the Gaylord Opryland Resort & Convention Center has put in place a multi-pronged approach to meeting the health and safety challenges presented by COVID-19, as outlined in Marriott’s Commitment to Clean. We encourage you to explore these practices, which have been guided by Vanderbilt University Medical Center and Marriott’s Global Cleanliness Council of experts in food and water safety, hygiene and infection prevention, and hotel operations. All Gaylord properties have certified Emergency Medical Technicians and/or a Registered Nurse on-site. For questions, contact: GaylordOprylandClean@GaylordHotels.com.
  • All SREB staff will follow and support attendees in following our on-site health and safety practices.

Name Badges, Badge Holders, Lanyards and Ribbons

Name badges will be printed on demand at socially distanced check-in kiosks in the Delta Lobby. Before the conference, we’ll email a registration confirmation containing a barcode for you to check your badge information. Save or print this email to scan your barcode on-site for touchless printing of your badge and tickets. Pick up a badge holder, lanyard and ribbons nearby in the Delta Lobby.


  • A reusable fabric mask will be provided in our conference bags, available in the Education Marketplace in the Ryman Exhibit Hall (supplies limited).
  • Additional disposable masks will be available at SREB’s Conference Headquarters in the Delta Lobby and in SREB’s booth in the Education Marketplace in the Ryman Exhibit Hall.
  • SREB staff will be on hand to provide additional disposable masks and gentle mask-wearing reminders.
  • You may bring your own masks, face shields and other personal protective equipment.

Hand Sanitizer

  • A personal-sized hand sanitizer will be provided in our conference bags (supplies limited).
  • Additional hand sanitizer stations will be positioned throughout the conference space.

In partnership with the Gaylord Opryland, we will provide:

  • Responsible food and beverage service, seating, traffic flows and barriers for meeting spaces.
  • Appropriate signage to reinforce social distancing and other health and safety reminders.
  • Electrostatic cleaning of all meeting rooms overnight or in the early morning and during lunch breaks.

If You Become Ill

If you become ill during or after the conference, please contact a member of SREB staff or email summerstaffdev@sreb.orgimmediately. SREB will notify local health authorities of suspected cases of COVID-19 while protecting the confidentiality of your personal health information.

Your Personal Accountability Commitment

By attending the 2021 Making Schools Work Conference in Nashville, Tennessee, you agree to abide by and engage in certain health and safety practices while attending the event. This includes, but is not limited to, wearing a mask over your nose and mouth at all times in public areas, engaging in social distancing, adhering to health and safety requests made by SREB staff and venue personnel, and not attending the conference if you are ill or have been recently exposed to a known or suspected case of COVID-19.

Download a PDF version of this Duty of Care statement.

This statement was last revised January 29, 2021.

The image on our Duty of Care landing page is used courtesy of the Alliance for Excellent Education.