FAQ

Overview

Conference FAQ
Have questions? We're here to help.

The Making Schools Work Conference brings attendees and our staff and consultants together to form lasting communities of practice.

Before, during or after this year’s events, if you have a question, we’re here to help – just let us know. In the meantime, here are answers to questions we’re frequently asked.

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Frequently Asked Questions

Where is the conference being held?

All conference events will take place at the New Orleans Ernest N. Morial Convention Center.

When will the conference program be available?

A complete conference program will be posted on this website in March 2020. The program will be regularly updated after this date — including during the conference — to reflect any last-minute changes. Programs may be purchased onsite at the conference.

Is there a conference mobile app?

Yes! Download our official conference app to access each day’s schedule, exhibitor and sponsor listings, venue maps, speaker bios and more. The app will allow you to search for sessions by keywords, session types, topics, times, intended audiences, grade levels and more. A link to the conference app will be posted on this website as soon as it is available.

What happened to the Networking Conference?

After seven years of offering the College- and Career-Readiness Standards Networking Conference as a separate event, we’re uniting both conferences in one event – Making Schools Work. Join us in New Orleans in 2020 to explore powerful literacy and mathematics tools and strategies that enhance students’ content knowledge and reasoning skills.

When does registration open?

Sign up to be notified when our online registration system is open. We’re launching a brand-new event management system to make your conference experience even better!

How much does it cost to attend?

Please visit our registration page for information on new early bird, regular and onsite registration fees for the conference as well as optional fees associated with special meals, functions and tours.

What’s included in conference registration fees?

Your registration fee includes admission to all conference sessions and the exhibit hall, coffee or refreshment breaks and hot lunches on Wednesday and Thursday.

A special State Networking Lunch on Tuesday will be available for an additional fee.

Spouse/guest registrations only include admission to the exhibit hall, meals and coffee or refreshment breaks.

Optional industry tours and other special events also carry a separate fee.

How much does it cost to stay in one of SREB’s official conference hotels?

Please visit the travel section of our website for detailed pricing information for official conference hotels as well as information on flights and ground transportation.

When does the conference begin and end?

Registration begins at 10 a.m. on Tuesday, July 7. Conference activities kick off with an opening general session at 2:30 p.m. on Tuesday and end at noon on Friday, July 10.

For detailed information on preconference activities and special events, please visit our Schedule at a Glance page (TBA).

I have not received confirmation of my registration. What should I do?

Send us an email with your request for a confirmation.

How do I make changes to my conference registration?

You may go back to the original entry on the online registration site and make changes or email them to us.

I registered but can’t attend. May someone else go in my place?

Yes! Please send an email requesting the change that includes the registrant’s name and the new attendee’s name and contact information.

What is your cancellation policy?

To qualify for a refund, cancellations must be received by June 12, 2020. All cancellations received after June 12 will incur a $100 cancellation fee per canceled registrant. Requests for a full refund without the cancellation fee after June 12 will be assessed on a case-by-case basis. Please email us.

What types of payments are acceptable?

Our online registration system accepts MasterCard, Visa and Discover. If you wish to pay with a check or purchase order, please send payment to:

Southern Regional Education Board

Attn: Making Schools Work Conference

592 Tenth St. NW

Atlanta GA 30318

Is there a registration deadline?

No. Online registration will remain open throughout the conference, but you may prefer to register in person at SREB’s headquarters in the New Orleans Convention Center.

To take advantage of our early-bird pricing, please register by April 1, 2020.

Is payment due before the conference?

Payments should be made at the time of registration. However, we do accept payment at the conference. Please visit SREB’s headquarters at the New Orleans Convention Center to make your payment in person.

Is payment still due even though I did not attend the conference?

Yes, you are responsible for either the full registration fee or a cancellation fee.